On scheduled flights you need to check in no later than 60 minutes before the flight: on charter flights we prefer to have you available 30 minutes before flight time to confirm your travel documents and to ensure an on-time departure.
Charter passengers can be picked up anywhere in the Bahamas or in Florida, or anywhere in the Southeast United States for that matter.
Contact your charter sales representative to find out your available options.
No we are afraid there is not. Our schedule flights are under two hours, so be sure and ‘go’ before you ‘go’, and try not to drink too much water on board until more towards the end of the flight.
We can bring your surfboard but only under special arrangements (and additional costs) for the regularly scheduled passenger flights. Most likely it will have to be sent as cargo, but don’t worry we will take very good care of it for you. We recommend you make arrangements for personalized charter if you are going to carry your surfboard. With regards to scuba equipment, we are glad to take your scuba diving equipment but the scuba tanks will have to remain behind. Be sure and leave the weights behind too and rent them when you get there!
Government regulations! Seriously, to enter and leave the country we have to provide the US customs and border protection service with very specific information regarding your identity, passport information, date of birth, etc. etc. We can’t board you on an international flight or bring you back into the country without it.
Yes-anything that would be considered Hazardous Materials. That means that anything that may leak chemicals, that could contaminate the air, pressurized gas cylinders, or anything that would be flammable or could catch fire. If you have any questions about anything you may have in your luggage or on your person be sure and asked your airline representative if it’s safe to travel with aboard our aircraft. This is a serious matter folks, and there are severe federal penalties for violating the Hazardous Materials rules on board aircraft.
Usually this is not a problem, we carry the normal seatbelt extenders on board our aircraft. If you feel you have extra special needs be sure and contact us in advance and we will do our best to accommodate.
All fees and costs are represented in our ticket prices except a $29 departure tax that must be paid to Bahamian Customs prior to leaving the islands. There are added fees on schedule flights for excess baggage, pets, taxes, and additional services. There is also a small convenience fee charged by the reservation software company for booking directly online. This information is on our online ticket sale portal, we want to make sure you have no surprises. On custom charter quotes, all fees and charges unless otherwise represented or are unknown, are included in the charter quote.
Children who have not reached their second birth date may be held on a parents lap. Children can ride in a separate passenger seat, in a car seat, provided the car seat has the following notation in red lettering as part of the seat: “THIS RESTRAINT IS CERTIFIED FOR USE IN MOTOR VEHICLES AND AIRCRAFT”.
We certainly hope not. Airsickness is very rare on board our aircraft, but a few recommendations:
- Do not to fly if you are ill
- Keep yourself well hydrated
- Try and keep your tummy full before a flight. Flying on an empty stomach is not a good idea.
- Avoid flying when ‘hung-over’
If for some reason you feel discomfort from choppy air, all aircraft have a ‘sic-sack’ at the ready for your use.
No! Unfortunately, US Department of Transportation regulations preclude group charter passengers from paying separately. We must receive payment from a single payee.
We are in the service business and as in any other the recognition for outstanding service or exceptional effort is always appreciated.